Vlm caused white streaks

Bryce C

DFW
Joined
Feb 9, 2024
Messages
691
Location
Connecticut
Name
Bryce
I cleaned a factory office using vlm method recently and tried out Commercial Magic, which is Vacaway's high pH encap. I have never used a high pH vlm cleaning agent before. It caused this whitish streaking or discoloration effect that I have never seen. Aggressive raking improved it but didn't completely correct it. I fully hydrated the carpet fibers and scrubbed with a tan fiber pad, then went over the area again with a premoistened microfiber bonnet, all using a 175...

We've cleaned for this company 3 times now and they really like us, I never heard anything from the owner after this recent job, and I've always told him to contact me if they have any issues at all. So I am guessing the white discoloration went away after we left. Could this just be some type of white foam effect that takes a while to dissipate? Or...?

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